Last updated: September 23, 2026
At PawLorey, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Name and contact information
- Email address
- Shipping and billing information
- Order and payment information
- Pet photos and other information you provide for your custom artwork
- Information about how you use our website, such as device and browsing information
We only collect information that is reasonably necessary to operate our website, process orders, create your artwork, provide customer service, and improve our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Create your personalized artwork
- Communicate with you about your order
- Arrange shipping and delivery
- Respond to customer service requests
- Process payments securely
- Improve our website, products, and services
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal requirements
We do not sell your personal information for money.
3. Pet Photos
Pet photos are provided to us so that we can create your personalized artwork.
We may use completed artwork and photographs of completed pieces for our website, portfolio, and social media unless you ask us not to do so.
If you do not want your artwork to be publicly shared, please contact us before your artwork is completed.
4. Service Providers
We may share necessary information with trusted service providers that help us operate our business, such as:
- Shopify and related e-commerce services
- Payment processors
- Shipping and delivery providers
- Website, analytics, and technical service providers
These providers may only access information necessary to perform services on our behalf or as otherwise permitted by law.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website traffic, and improve your shopping experience.
Third-party services used by our website may also collect information about your browsing activity according to their own privacy policies.
6. Data Security
We take reasonable measures to protect the personal information we collect. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
If you would like to make a privacy-related request, please contact us at: heypawlorey@gmail.com
We may need to verify your identity before completing certain requests.
8. California Privacy Rights
California residents may have additional privacy rights under applicable California law, including rights to know, delete, correct, and opt out of certain sales or sharing of personal information.
PawLorey does not sell personal information for money. If our privacy practices change in a way that requires additional notices or choices under applicable law, we will provide them as required.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: heypawlorey@gmail.com