Shipping Policy

We ship PawLorey artwork worldwide.

Shipping Fee

$14 USD per order.

Processing Time

Each piece is hand-painted to order. Please allow 4–6 weeks for your artwork to be completed before it ships.

You’ll receive an artwork preview before shipping. If you’d like your piece to remain a surprise, please let us know when submitting your pet photo.

Estimated Delivery Time

Once shipped, estimated delivery times are:

  • US & Canada: 8–15 business days
  • UK: 5–9 business days
  • Other countries: 10–18 business days

Delivery times are estimates and may vary due to customs, local postal services, weather, holidays, or other circumstances beyond our control.

Tracking

Once your order ships, tracking information will be sent to you by email when available.

Customs & Import Fees

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These fees are the customer’s responsibility.

Shipping Information

Please make sure your shipping address and contact information are accurate and complete when placing your order.

PawLorey is not responsible for delays, failed delivery, loss, damage, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

If a shipping issue occurs, we’ll do our best to assist with communication with the carrier, but we cannot guarantee a particular outcome.

Questions?

For any questions about shipping or your order, please contact us at:
heypawlorey@gmail.com